Effective Date: January 1st, 2025.
Last Updated: June 1^st, 2025

 

1. Introduction

These Terms and Conditions ("Terms") govern your use of Tower Talk's Aviation English practice platform, including our website at [website URL] and mobile applications for Android and iOS (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Service.

IMPORTANT: Our Service provides Aviation English practice materials based on ICAO standards for educational purposes only. We do not replace official ICAO English training and do not issue any certificates or qualifications.

 

2. Acceptance and Modifications

 

2.1 Agreement to Terms

By using our Service, you confirm that:

• You have read and understood these Terms
• You agree to be legally bound by these Terms
• You have the legal capacity to enter into this agreement
• You are at least 13 years old (or the minimum age required in your jurisdiction)

 

2.2 Modifications

We may modify these Terms at any time:

• Updated Terms will be posted on our website and mobile applications
• Material changes will be communicated via email or in-app notification
• Continued use after changes constitutes acceptance of new Terms
• If you disagree with changes, you must stop using the Service

3. Description of Service

 

3.1 Service Overview

Our Service provides:

• Aviation English practice exercises based on ICAO standards
• Interactive learning materials including audio recordings and visual content
• Progress tracking and performance analytics
• Practice tests and assessment tools
• Educational content for aviation communication skills

 

3.2 Educational Purpose Only

IMPORTANT LIMITATIONS:

• Our Service is for practice and educational purposes only
• Does NOT provide official ICAO English Language Proficiency certification
• Does NOT replace authorized aviation English training programs
• Does NOT guarantee success in official ICAO assessments
• Is NOT endorsed or approved by ICAO or any aviation authority

 

3.3 Service Availability

• Service is provided on an "as available" basis
• We may modify, suspend, or discontinue features at any time
• Maintenance and updates may temporarily affect availability
• Different features may be available in different regions

 

4. User Accounts and Registration

 

4.1 Account Creation

To access certain features, you must create an account by providing:

• Accurate and complete information
• A valid email address
• A secure password
• Any additional information requested during registration

 

4.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access
• Ensuring your account information remains accurate and up-to-date

 

4.3 Account Termination

We may suspend or terminate your account if:

• You violate these Terms or our policies
• You provide false or misleading information
• You engage in fraudulent or illegal activities
• Your account remains inactive for an extended period
• We discontinue the Service

 

5. Acceptable Use Policy

 

5.1 Permitted Use

You may use our Service to:

• Practice Aviation English skills for educational purposes
• Access learning materials and complete exercises
• Track your progress and performance
• Communicate with our support team

 

5.2 Prohibited Activities

You may NOT:

• Misrepresent Our Service: Present our content as official ICAO training or certification
• Violate Laws: Use the Service for any illegal purpose or in violation of local laws
• Infringe Rights: Violate intellectual property, privacy, or other rights of others
• Distribute Malware: Upload viruses, malware, or other harmful code
• Reverse Engineer: Attempt to reverse engineer, decompile, or hack our Service
• Create Derivative Works: Copy, modify, or create derivative works without permission
• Commercial Use: Resell, redistribute, or commercially exploit our content without authorization
• Impersonate Others: Pretend to be another person or entity
• Spam or Harass: Send unsolicited communications or harass other users
• Interfere with Service: Disrupt or interfere with our servers or networks

 

5.3 Content Guidelines

When using interactive features:

• Keep audio recordings appropriate and relevant to aviation English
• Respect other users and maintain professional communication
• Do not share personal information publicly
• Report inappropriate behavior or content

 

6. Intellectual Property Rights

 

6.1 Our Intellectual Property

Our Service contains material protected by intellectual property laws:

• Content: All text, graphics, audio, software, and other materials
• Trademarks: Our name, logo, and service marks
• Copyrights: Original content, exercises, and educational materials
• Patents: Any patented technology or processes

 

6.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use the Service for personal, educational purposes
• Download content temporarily for offline use where permitted
• Print materials for personal study purposes

 

6.3 License Restrictions

You may NOT:

• Copy, modify, or distribute our content commercially
• Remove copyright notices or proprietary markings
• Use our content to create competing products or services
• Share your account access with others

 

6.4 User-Generated Content

When you submit content (such as audio recordings):

• You retain ownership of your original content
• You grant us a license to use, store, and process your content to provide the Service
• You represent that you have the right to submit the content
• We may delete user content at our discretion

 

7. Privacy and Data Protection

 

7.1 Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

 

7.2 Data Processing

By using our Service, you consent to:

• Processing of your personal data as described in our Privacy Policy
• International transfer of data as necessary to provide the Service
• Use of cookies and similar technologies

 

8. Payment Terms (If Applicable)

 

8.1 Subscription Services

If you purchase premium features:

• Prices are displayed in your local currency where possible
• Payments are processed through secure third-party payment processors
• Subscriptions automatically renew unless cancelled
• You may cancel subscriptions through your account settings

 

8.2 Refund Policy

• Refunds are handled according to our separate Refund Policy
• App store purchases are subject to the respective platform's refund policies
• We reserve the right to refuse refunds for violations of these Terms

 

9. Third-Party Services

 

9.1 Third-Party Integration

Our Service may integrate with:

• App stores (Google Play Store, Apple App Store)
• Payment processors
• Analytics services
• Cloud storage providers

 

9.2 Third-Party Responsibility

• We are not responsible for third-party services or their content
• Third-party services have their own terms and privacy policies
• Your use of third-party services is at your own risk

 

10. Disclaimers and Limitation of Liability

 

10.1 Service Disclaimers

Our Service is provided "AS IS" and "AS AVAILABLE" without warranties:

• We do not guarantee uninterrupted or error-free operation
• We do not warrant that the Service will meet your specific requirements
• We disclaim all warranties, express or implied

 

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the amount you paid in the 12 months prior to the claim
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for loss of profits, data, or business opportunities
• We are not liable for damages caused by third parties or force majeure events

 

10.3 Professional Consequences

We specifically disclaim liability for:

• Failure to pass official aviation English assessments
• Employment or career-related consequences
• Professional certification or licensing issues
• Aviation safety or operational matters

 

11. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your use of the Service in violation of these Terms
• Your violation of any third-party rights
• Any content you submit or share through the Service
• Your negligent or wrongful conduct

 

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including:

• Natural disasters or acts of God
• Government actions or regulations
• Internet or telecommunications failures
• Cyberattacks or security breaches
• Pandemics or public health emergencies

 

13. Dispute Resolution

 

13.1 Governing Law

The laws of the European Union govern these Terms without regard to conflict of law principles.

 

13.2 Jurisdiction

Any legal disputes shall be resolved in the courts of Italy, and you consent to personal jurisdiction in such courts.

 

14. Termination

 

14.1 Termination by You

You may terminate your account at any time by:

• Deleting your account through account settings
• Contacting our support team
• Uninstalling our mobile applications

 

14.2 Termination by Us

We may terminate or suspend your access immediately if:

• You breach these Terms or our policies
• We reasonably believe termination is necessary to protect our rights or others
• Required by law or court order
• We discontinue the Service

 

14.3 Effect of Termination

Upon termination:

• Your right to use the Service immediately ceases
• We may delete your account and associated data
• Provisions regarding intellectual property, liability, and dispute resolution survive

 

15. General Provisions

 

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms, constitute the entire agreement between you and us.

 

15.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

 

15.3 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

 

15.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms to any affiliate or successor.

 

15.5 Headings

Section headings are for convenience only and do not affect interpretation.

 

16. Contact Information

For questions about these Terms:

Email: info@icaoenglish.org

Website: www.icaoenglish.org
 

 

BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.